Customer Portal
Real-Time Visibility and Control for Your Warehouse Clients
Transparency and communication are essential for successful third-party logistics operations. Our Customer Portal is purpose-built for 3PL Warehouse Management Software (WMS) to give your clients real-time visibility into their inventory, orders, and shipments—reducing support requests and improving customer satisfaction.
- Real-time inventory visibility
- Improved client communication
- Reduced operational workload
Seamless Integration with Your WMS
Our Customer Portal integrates directly with your Warehouse Management System, providing clients with secure access to their inventory, orders, and shipment data in real time. This unified platform allows warehouse operators to offer transparency while maintaining complete operational control.
Warehouse Operations Teams
Reduce manual reporting and customer inquiries with automated data visibility.
Your Clients
Access real-time inventory levels, order status, and shipment updates anytime, anywhere.
Compliance & Security
Secure login access with role-based permissions, ensuring client data privacy and protection.
Core Capabilities
Real-Time Inventory Visibility
Allow your clients to monitor their inventory levels and stock movements directly from the portal.
- Live inventory tracking
- Location-level stock visibility
- Batch and lot tracking
- Expiry and product details
Self-Service Order Management
Enable clients to create and manage orders directly through the portal.
- Create inbound shipments
- Submit outbound orders
- Upload order files in bulk
- Real-time order confirmations
Client Communication & Notifications
Keep clients informed with automated alerts and system notifications.
- Low inventory alerts
- Shipment dispatch notifications
- Order completion updates
- System activity alerts
Order & Shipment Tracking
- Order status tracking
- Picking and packing updates
- Shipment tracking details
- Dispatch notifications
Document & Report Access
Give clients instant access to important operational documents and reports.
- Download invoices and billing reports
- Access inventory reports
- Shipment documentation
- Custom report downloads
Contact us today to give your clients complete warehouse visibility
Trusted by 3PLs and Retail
Frequently Asked Questions
What can clients see in the PackemWMS Customer Portal?
Clients can view real-time inventory levels, order status, shipment updates, reports, and other warehouse activities related to their account.
Can clients place orders directly through the portal?
Yes. The portal allows clients to create inbound shipments and outbound orders directly, reducing manual communication with warehouse teams.
Is the customer portal secure?
Yes. PackemWMS uses secure login systems and role-based access to ensure each client can only view their own data.
Can clients download reports and documents?
Absolutely. Clients can download inventory reports, invoices, shipment documents, and other operational data directly from the portal.